Return and Refund Policy
Meypato Rooms Private Limited
General Policy
Meypato Rooms Private Limited is committed to providing a seamless experience for rent owners and tenants under our platform. This policy outlines the terms related to cancellations, refunds, and modifications.
Cancellation Policy
- No-shows in escort-to-rent service will not be eligible for any refund.
- If a tenant chooses to vacate before completing the minimum stay period of 6 months (as mandated by Meypato) or the duration specified by the property owner, the deposited security amount will not be refunded.
Refund Policy
- If a booking is eligible for a refund, the amount will be processed via the original payment method within 14-28 business days.
- Refunds may be subject to deductions, such as service fees, transaction fees, or processing charges.
- Refunds will only be issued in cases where the booking is eligible under our cancellation policy.
Exceptions and Special Cases
- In exceptional circumstances (e.g., natural disasters, unforeseen operational issues, or technical errors on our platform), full or partial refunds may be granted at the sole discretion of Meypato Rooms Private Limited.
- If Meypato Rooms Private Limited is unable to deliver a service due to operational constraints, customers will be offered an alternative option or a full refund.
- Policy Updates
Meypato Rooms Private Limited reserves the right to modify this policy at any time. Any updates will be communicated through our official website.