Meypato Rooms Private Limited (“Meypato,” “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Meypato Rooms mobile application (the “App” or “Platform”).

By using the App, you consent to the data practices described in this policy.

Last Updated: [Insert Current Date]

1. Information We Collect

We collect information primarily to provide, maintain, and improve our services. This information falls into two main categories:

1. Personal Information (Directly Provided)

This is information you voluntarily give us when you register an account, book a visit, or use our services:

• Identification Data: Name, date of birth, and government-issued ID proof (required for verification).
• Contact Information: Email address and mobile phone number.
• Financial Data: Payment details when making a booking (processed securely via third parties).
• User Content: Any reviews, ratings, or communications you post on the platform.

1. Usage and Technical Data (Automatically Collected)

When you access the App, we automatically collect certain technical information:

• Device Information: IP address, device type, operating system, and unique device identifiers.
• App Activity: Details about how you use the App, including search queries, property views, and time spent on pages.
• Location Data: General location data inferred from your IP address or, with your consent, precise location data to show nearby listings.

2. How We Use Your Information

We use the collected information for various purposes:

• To Provide Services: To manage your account, process booking visits, and handle secure payments.
• Verification and Security: To verify user profiles and properties, ensuring a secure platform for both landlords and tenants.
• Communication: To send booking confirmations, receipts, and important security alerts.
• Improvement: To monitor and analyze trends, usage, and activities to improve the functionality and user experience of the App.
• Legal Compliance: To comply with applicable laws, including the Information Technology Act, 2000, and to resolve disputes.

3. Disclosure of Your Information

We only share your information with select parties necessary to operate our platform or as required by law.

• Property Owners/Partners: We share necessary contact and identification information with property owners to confirm your booked visit and facilitate the rental process.
• Third-Party Service Providers: We use third-party payment gateways for secure transaction processing. These providers are obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities or court orders.
• Corporate Affiliates: We may share data within Meypato Rooms Private Limited and its corporate affiliates.

4. Data Security and Compliance

We implement reasonable security measures designed to protect your personal data from unauthorized access, loss, or misuse. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security. We are committed to processing and protecting your data in accordance with applicable data protection laws in India.

5. Your Privacy Rights

You have certain rights regarding the personal information we hold about you:

• Access: You can request access to the personal data we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete registration information.
• Account Termination: You can request the termination and deactivation of your account and the deletion of related data (subject to legal retention requirements).

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of these external sites. We encourage you to review their policies before providing them with any information.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our dedicated support team:

• Email: help@meypato.in
• Phone: 7629893123
• Address: Meypato Rooms Pvt Ltd, C/O Chukhu NB Capital ESD1 PVT SPT1 House, B-Sector, Itanagar, Papum Pare 791111, Arunachal Pradesh